Our customers' satisfaction is our number one priority.

We want you to love your item and be so happy with your shopping experience that you tell all your friends!  If you are not completely satisfied with your purchase you may return the item within 30 days for exchange or store credit. Item(s) must be in their original packaging and in perfect, unused condition.  Please note that all special orders and furniture purchases are final sale. Caro Bambino will expedite your order(s), however supplier’s delivery times are approximate, therefore any delays do not constitute grounds for cancellations.  Items purchased online may also be exchanged in store.

Please note that customers will be responsible for shipping costs.

Any returns must be in the original packaging with proof of purchase.

If a products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.

Select products such as gear items are under manufacturer warranty and should be handled with care.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Standard delivery usually takes around 7 business days.

If your order hasn't arrived after two weeks, please contact us and we will look into the details.

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!